Terms of Use

1. Service Description and Scope

ExploreCures operates as a medical tourism facilitator based in Dubai, UAE. We assist patients in finding, evaluating, and booking medical treatments, accommodation, and travel logistics. We act as an intermediary between you (the patient) and third-party medical providers, hospitals, and hospitality services.

ExploreCures is not a medical facility and does not directly provide medical diagnoses, treatments, or healthcare advice.

2. User Responsibilities and Conduct

By utilizing our services, you agree to:

• Provide accurate, current, and complete personal and medical information.
• Understand that falsifying medical history can lead to serious health complications or procedure cancellation.
• Follow all pre-operative and post-operative instructions provided by your chosen medical professionals.
• Obtain necessary travel documentation, including passports and valid medical visas.

3. Medical Disclaimer and Liability Limitations

No Medical Advice: Information provided on our website or by our staff is for logistical and informational purposes only and does not constitute medical advice. Always consult a qualified physician regarding your health.

Limitation of Liability: ExploreCures is solely a facilitator. We are not liable for the medical outcomes, negligence, malpractice, or any acts/omissions of the independent healthcare providers, hospitals, or clinics you choose. All medical procedures carry inherent risks, and outcomes are not guaranteed.

4. Payment Terms and Refund Policy

Prices quoted for medical packages are estimates and may vary based on the final medical evaluation conducted in person by the physician.

• Deposits: A non-refundable deposit may be required to secure surgical dates and travel arrangements.
• Full Payment: Full payment for medical procedures is typically required prior to the procedure directly to the healthcare facility or as structured in your specific package.
• Refunds: Refund policies for medical procedures are dictated by the specific hospital or clinic. Travel and accommodation refunds are subject to the terms of the respective third-party providers. ExploreCures facilitation fees (if explicitly stated) are non-refundable.

5. Intellectual Property Rights

All content on the ExploreCures website, including text, graphics, logos, images, and software, is the property of ExploreCures or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Governing Law and Dispute Resolution

These Terms of Use and your relationship with ExploreCures shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

Any dispute, controversy, or claim arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. We strongly encourage amicable dispute resolution through arbitration or mediation prior to formal legal proceedings.